Managing Performance Overview

Primarily for managers, but suitable for all employees who want to better understand the performance mgmt. cycle, & how it relates to them.

Description


This course explores the stages of the performance management cycle in some detail, considering what action a manager should take at each stage to support high performance.
You will learn how to evaluate potential gaps between expected and actual performance and will be able to take appropriate action to close any gaps that you identify.

What will I learn?

  • Evaluate each stage in the performance management cycle
  • Explain how to assess performance and monitor progress against goals
  • Recognise when to give performance feedback and how to do so effectively
  • Describe the value and impact of effective performance management conversations
  • Follow a structure for leading the conversation
  • Plan and execute an effective conversation about performance