Complaints & Customer Relations

Universal Safeguarding Children Refresher

This training is delivered by Thames Valley Violence Prevention Partnership.

An essential course for all budget holders.

This course will enable workers who work with families to develop effective ways and build confidence in working with difficult behaviour, in order to recognise potential impacts on professional dynamics and multi-agency child protection work when professionals are faced with working with families who are hostile and evasive. It is recommeded for all BFfC staff who work in families homes alone as part of our Lone Worker training pathway.

Training in Mind of My Own which is used to communicate directly with children and young people we support.

This workshop is ideal for line managers, mentors and people in middle management who would like to develop their coaching and mentoring skills. You will learn one of the most recognised models of organisational coaching, and will have an opportunity to practise the technique within the training environment.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Motivational Interviewing is useful for a wide range of social issues. Its primary focus is on igniting motivation to change, and so it is helpful when clients are stuck in problems and not advancing in change. As such it is helpful in all change and recovery-based services such as mental health, substance misuse, offending, social work, domestic violence, supported housing, young people’s services, family work and more besides.

This course is for Managers and supervisors who have Level 3 responsibility for the health, safety and welfare of staff.

Part of our PPEP Mental Health programme. Learn about a structure known as ‘NOW’ to facilitate helpful and constructive conversations with children and young people

Part of our PPEP Mental Health programme. What self-harm is and how it might present.

Part of our PPEP Mental Health programme. The presentation of anxiety in adolescence and how to talk with young people about it.

Part of our PPEP Mental Health programme. What self-harm is and how it might present.

Part of our PPEP Mental Health programme. What eating disorders are and how they might present.

An introduction to contextual safeguarding

Have a better understanding what things are like for Children in Care

Makaton is used to communicate with someone who has language and/or learning difficulties.

Develop a child focused and holistic approach to care planning and be aware of the key factors and details required in each section of the care plan and how this links with other planning documents and tools.

The train the trainer course enables attendees to deliver the Universal Safeguarding Children course .

Part of our PPEP Mental Health programme. The relationship between autism and mental health. Exploring

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

This course is designed for people who want to receive training in emergency first aid. It is especially suited for nominated first aiders in offices. The course covers first aid protocols for adult casualties only.

This webinar is managed by our partner, MRC.

This webinar is managed by our partner, MRC.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

This is an online webinar managed by our Partner.

This is an online webinar managed by our partner. Delegates must complete their registration via Eventbrite to secure their places.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

This course is managed by Eventbrite and delegates are requested to book a space directly with them. You will receive the booking link when you register below.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

Developing an understanding of Autism. This is the first stage of the Autism Education Trust AET training pogramme.

Develop your understanding of Autism and what makes good autism practice.

For Social Care Team Managers and Assistant Team Managers who support and supervise Care Plans

This course is to train staff to be able to deliver manual handling to colleagues in their team and service.

This course is designed to increase the theoretical knowledge and practical application of health and social care professionals on the up to date legal framework, that covers individuals’ capacity to make decisions, protection of their rights, cognitive decision making process, and understanding the principles of proper care towards these vulnerable individual’s.

This is a 2-hours training provided by Legal team.

This is a 2-hours training provided by Legal Team.

This is a 2 hours training provided by Legal Team.

This session is designed to enable attendees to apply the theoretical knowledge acquired during the two-day MCA course.

Delegates must book their space via Eventbrite. Please register below to receive the booking link.

This online webinar is managed by our learning partner. Participants will need to complete the enrolment via external site. A webinar which explores the evolving needs of the workforce for those working in workforce and staff development.

This is a 2-hours training provided by Legal Team.

This is a 2-hour training provided by Legal Team.

It is a mandatory requirement for all BFfC employees to attend an Unconscious Bias session. We will offer two mop up sessions on 14 & 17 June. There is one session per day and you only need to attend one session. The sessions have a 90minute duration, will be delivered virtually, and are instructor led.

PPEPCare Communicating with Distressed Young People

This session is managed by our partner Research in Practice. To secure your place for the training, you have to complete the registration on the RiP platform. Register below to get the link.

This is a online webinar managed by our partner. Delegate must register via Eventbrite to secure the places. Register below to receive the link.